Returns and Exchange Policy
We offer a 30-day return or exchange window for all products except services, classes, or commissioned works. The 30 days are counted from the date you order the product.
To be eligible for a return or exchange, your item must be unaltered, in new condition, and in the original packaging.
Please note that the following items are non-returnable and non-exchangeable: services, art classes, and commissioned works.
To return or exchange an item, get in touch with Em within 30 days of purchasing your item. Please provide your order number and the reason for the return or exchange. Ensure the item is in its original packaging and condition. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Once the item is received, it will inspected and you will be notified of the status of your refund. If approved, a refund will be processed to your original method of payment within 5 days of approval. If you wish to exchange an item, please specify the new item you wish to receive. Exchanges are subject to product availability.
If you receive a damaged or defective item, please contact Em immediately at EmCampbellArt @ gmail . com
If you have any questions about this Returns and Exchange Policy, please get in touch via the button above or by sending Em an email.
Thank you for your purchase and trust!